We use Australia Post and various courier services to deliver the goods.
All items are delivered on weekdays during business hours and a signature is required to accept the goods.
Please ensure the address and telephone number has been filled in correctly during checkout.
We highly recommend using your work address for delivery if you work during the day and there is the possibility of nobody being home to accept delivery.
Items will be shipped on the same or next day of receiving full cleared payment. At least 90% of our orders are despatched on the same day.
If there is nobody home during the attempted delivery, a calling card will be left. If the item was despatched by courier, you will need to contact them and make alternative arrangements ASAP, or additional charges may be incurred. If the item was despatched by Australia Post, the item will be left at your local post office for collection ASAP, or additional charges may be incurred.
We recommend purchasing transit insurance as we will not be held liable for items lost or damaged in transit. You can enquire about this by using the ASK A QUESTION link.
You may pickup the goods from our warehouse in Bankstown, NSW. We do not charge a handling fee to do so. You must contact us beforehand to arrange a time and day. The only form of payment for this method is CASH. Please ensure you have the exact money as we may not be able to provide change.
If you have any questions, please send us an email through the CONTACT US page before purchasing.